Check the Menu qualifications and verify that the menu is defined to display
only Active groups.

On 4/25/07, Neal Jacob <[EMAIL PROTECTED]> wrote:

**

I am asking this question on behalf of our Remedy person:


When creating Groups, Categories, Types and Items,   we are able to
add, but are not able to make them inactive when they are no longer
needed.  The permissions appear to be correct.  We have tried using
the Active/Inactive Radio buttons which does not seem to work.  How
can we change or make groups inactive?



Thank you in advance,





Neal Jacob MCP, MCDST

Desktop Systems Specialist

NRTC

http://www.nrtc.coop





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Gary Dries
OSSNMS / Sr. Remedy Developer
T-Mobile USA
Office (972) 464-3235

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