Hi Patrick,
The ARERROR 9011 is "Loading of encryption library failed".This error is
occurred because the encryption shared library DLL could not be
successfully loaded. Only Crystal 9 is supported by remedy it has not
updated the driver to 10 or 11. The culprit is the crdb_odbc.dll; you
need a version in the 9.n.n.n range. I have found three in my CR 10 Pro
setup in the \Program Files\Common files\Crystal Decisions directories.
One of these was version 9.2.0.564 (right-click on the dll, select
Properties, read the Version tab). The other three I renamed so CR
couldn't use them and then copied the version 9 dll into the three
directories where I found crdb_odbc.dll. I also renamed
crdb_odbc_res_en.dll. Now it all works successfully.
Hope this will help you.
Regards,
Sandeep.
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www.vyomlabs.com
Consulting | Oursourcing | Training || ITIL | IT Governance |BMC Remedy
patrick zandi wrote:
**
I put in a ticket already. ENV Windows 2003 SP2 / ARS 7.00 P2 / Oracle
10.2.0.3 <http://10.2.0.3> backend - solaris
Trying to rebuild all CR's for migration to 7.01 P2 or P3 / Getting
following error::
Database connector error '220:driver] out of range [database vendor
code:9011]'
CR XI version is the following:: 11.5.8.826
--
Patrick Zandi
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