I would use: Tier 1: Fix Tier 2: Performance Tier 3: (Server, PC, etc.) Then let your Product cats reference the specifics of that Tier 3 object. Rick _____
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Thursday, May 03, 2007 6:23 AM To: [email protected] Subject: Re: ITSM 7 Operational Categorizations ** Tier 1 Slow System Tier 2 select laptop, Desktop or Server -----Original Message----- From: [EMAIL PROTECTED] To: [email protected] Sent: Thu, 3 May 2007 9:12 AM Subject: Re: ITSM 7 Operational Categorizations The one problem I have had trouble thinking of a way to categorize is a performance issue that deals with performance slowness for a server, desktop, laptop, etc. What is the right Tier 1 for this? I cant seem to come up with a good verb for this to classify this in an Operational Categorization. Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 -----Original Message----- From: Action Request System discussion list(ARSList) __20060125_______________________This posting was submitted with HTML in it_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
