Hey Patrick ... I'll try the html. We actually send these reports to our customers so presentation is important. Hotfixes applied several times over the year, no difference. Actually the script probably isn't a bad idea ... I run all the reports in the morning so I'd only have to run it once a day ... good idea Patrick!
Susan On 5/3/07, patrick zandi <[EMAIL PROTECTED]> wrote:
** I found it Susan, Susan, I found the product, I noticed the reports can be in RTF / Excel / CSV / HTML and PDF. Here is a thought.. Are your reports in PDF by any chance ? I have seen issues with PDF reports elsewhere and your RAM issue. What if you made your reports html, does the ram usage go down? There is a hotfix, I am guessing you have applied this as well. What if you schedule a script to kill the product and restart it every 2 hours ? I know this is not permanent. On 5/3/07, patrick zandi <[EMAIL PROTECTED]> wrote: > > Do you run this application from your desktop or from the server ? > If you run this on the server, do you use remedy's email engine with it > ? or does it have its own ? > Does it run on JAVA ? > I know nothing of this application, and it may not help with the > questions Susan, however I am interested in the application myself as well. > This might be a little selfish, I am sorry if it seems that way. > > > On 5/3/07, Susan Palmer <[EMAIL PROTECTED] > wrote: > > > > ** Hi everyone, > > > > I've been using the CrystalDesk Report Scheduler PRO for over a year > > now and I find it a great timesaver. I don't have a crystal server or > > report server, but I do have many requests for daily reports that needed to > > be automated. I just create the Crystal report, put the report definition > > on the server, and then user the scheduler to email the report at a > > specified time, and day frequency desired. Works great from that > > perspective. It uses the AR ODBC driver. > > > > Where I have a problem, is that there must be some kind of memory leak > > issue at some point when the reports are generated. Something is not > > closing properly and although I've requested help from CrystalDesk little > > has been forthcoming. Therefore every other day right now I have to go in > > and 'exit' the application and restart it to clear the memory usage it has > > accumulated. Since the memory usage is on that application in the Task > > Manager I would think it's the application not doing something it's supposed > > to. When I first start the application memory usage is about 7,220K, after > > one day of report generation it is 519,124K ! > > > > Is anyone else using the scheduler out there and if so, do you have > > the problem too? If you fixed it, how? I have to add quite a few more > > reports to the scheduler and that's going to mean a daily exit/restart. > > > > Thanks for your help, > > Susan > > > > ARS 5.1.2P1428 > > Oracle 9i2 > > (upgrade to 7.0.1P2, Oracle 10g scheduled for 5/11, 2nd time at it ) > > Windows 2003 > > 3.62 GB Ram > > CPU 3.06 GHz > > > > Susan Palmer > > ShopperTrak > > 200 W Monroe St 11th Floor > > Chicago, IL 60606 > > Office: 312-529-5325 > > Cell: 312-502-7687 > > [EMAIL PROTECTED] > > __20060125_______________________This posting was submitted with HTML > > in it___ > > > > > -- > Patrick Zandi -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___
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