We are attempting to install Remedy 7.0.1 patch 02 on a new server (HP
Integrity rx2620), the configuration is:
HP UX 11.31 (HP11i (v3)) with Oracle 10gR2.
On a non root installation Remedy errors with the message
/usr/lib/dld.sl - cannot find $ORACLE_HOME/lib/libclntsh.sl.10.1 and
aborts the installation. The file does not exist on the system and
according to Oracle, it does not exist on an install on an IA64
architecture. If I link libclntsh.sl to libclntsh.sl.10.1, the
Remedy installation fails but the error message is invalid shared
library libclntsh.sl.10.1.
Is there a solution to this installation issue? Would there be a hot
fix/patch/workaround available to resolve this problem.
Any help you can give us would be greatly appreciated. Thanks
Regards,
Norm Dignard
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