One thing to check... Are you sure you have installed and are pointing to the 32 bit Oracle 10g client? Remedy is a 32 bit app so it requires the 32 bit Oracle client (even on a 64 bit system) Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dignard, Norman Sent: Monday, May 07, 2007 7:07 AM To: [email protected] Subject: libclntch.sl - Remedy 7.01 patch 2 install fails on HP 11.31 (IA64) with Oracle 10gR2 ** We are attempting to install Remedy 7.0.1 patch 02 on a new server (HP Integrity rx2620), the configuration is: HP UX 11.31 (HP11i (v3)) with Oracle 10gR2. On a non root installation Remedy errors with the message /usr/lib/dld.sl - cannot find $ORACLE_HOME/lib/libclntsh.sl.10.1 and aborts the installation. The file does not exist on the system and according to Oracle, it does not exist on an install on an IA64 architecture. If I link libclntsh.sl to libclntsh.sl.10.1, the Remedy installation fails but the error message is invalid shared library libclntsh.sl.10.1. Is there a solution to this installation issue? Would there be a hot fix/patch/workaround available to resolve this problem. Any help you can give us would be greatly appreciated. Thanks Regards, Norm Dignard _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
