ITSM 7 has taken the People form to a new level. Although the application permissions and licensing information are still held on the User record the configuration is from the people form. You can add a person to a group from the prople form as well. The Company and Site are required fields on Incident and Change and are also held on the people form. As you can see there is a lot that is now on CTM:People that workflow uses. -----Original Message----- From: [EMAIL PROTECTED] To: [email protected] Sent: Tue, 8 May 2007 8:53 AM Subject: Why Import People into ITSM 7 at All?
** All: Inspired by the recent thread concerning the best way to import people into ITSM 7, I wanted to pose the slightly rhetorical question, “Why import people at all?” I’m not certain I agree with the methodology of duplicating data from one existing data source into another. If the Active Directory is an organization’s authoritative source of user data, why import it into a separate database? Why not just do a direct pull from the AD on-the-fly? We don’t use ITSM here (yet), but we don’t import people data—we just pull AD data on-the-fly and it works like a champ. Thoughts? Norm __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
