Is the login.jsp in /shared/ perhaps the login.jsp from 6.3? If it is the class looks to not exist in 7.0.1. The file Support.jar seems to hold all the class files for com.remedy.arsys.support, but there is no class named MessageTranslation.
Axton Grams On 5/8/07, L. J. Head <[EMAIL PROTECTED]> wrote:
I was thinking the same thing...but I can't seem to find a Jar with that class in it...does anyone happen to know what Jar it is? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Tuesday, May 08, 2007 10:37 AM To: [email protected] Subject: Re: Mid-Tier 7.x Error It looks like that jar that stores the class files for com.remedy.arsys.support.MessageTranslation is not in your classpath. As to the steps required to fix this in ServletExec, I can not help you. I would say the first thing you should do is check your midtier install directory to see if it has all the jar files it should. Axton Grams On 5/8/07, L. J. Head <[EMAIL PROTECTED]> wrote: > ** > > I doubt that I'm the only person in the history of Remedy to have > received this error....anyone? > > ________________________________ > From: L. J. Head [mailto:[EMAIL PROTECTED] > Sent: Wednesday, May 02, 2007 1:58 PM > To: '[email protected]' > Subject: Mid-Tier 7.x Error > > > > ok...we have two Mid-Tiers running on the same box in different > ServletExec AS installs. Each is pointed to its own Mid-Tier > directory...both were functioning just fine with 6.3. We upgraded one > of them to 7.0.1 Patch 2 and can't get it working...I was able to get > into the config page after a bit of work...but now when I try to get > to the login I get this error > > > Error getting compiled pageE:\Remedy\New Atlanta\ServletExec > AS\se-Dev1\ServletExecData\default\ARSystemDev2\pagecompile\_shared\_login_x jsp.java:17: > cannot find symbol > symbol : class MessageTranslation > location: package com.remedy.arsys.support import > com.remedy.arsys.support.MessageTranslation; > ^ > 1 error > > > > > Any suggestions? > __20060125_______________________This posting was submitted with HTML > in it___ ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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