This is really kludgey, but you could...

 

-          Push the $Upload File Path$ value to a junk form as a new
record.

-          Create a filter that fires when a record is created in the
junk form.  The filter then does a RUN PROCESS on the server that calls
a batch file that creates the folder on the server in question.

-          Be sure that the domain account your Remedy server service
runs under has permissions to create folders on the server in question.

-          Have another filter that goes behind the first and deletes
the record from the junk form with DIRECT SQL.  That would keep the junk
form nice and clean.

 

Just a thought.

 

Norm

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr
OC-ALC/ITMA
Sent: Tuesday, May 08, 2007 3:00 PM
To: [email protected]
Subject: Mid-Tier and run process

 

Mid Tier 6.3

Windows 2k server

Windows XP clients

User/Server 6.3

 

Error:

active link run process not supported (ARERR 9366)

 

All, I'm trying to do a run process via an active link on a button from
the mid tier. The run process does the following:

 

c:\windows\system32\cmd.exe /c md \\<remedy server>\<remedy
share>\$Upload File Path$ 

 

I am presented with the above error. Upon investigation, we found that
on the mid tier, you cannot do a run-process action that returns a
value. We are not asking that the cmd command return a value, however
this appears to be what the system is thinking. I'm guessing it is the
standard output if you run the MD command in a shell window that the
system is catching as a return, or maybe the command does send a return
code if successful or whatever. Any how, the directory is not getting
created.

 

Has anyone ever used a button on the mid tier to create a folder
directory? If so, how did you get it to work?


Thanks,


Gary

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