Hello Listers, We resolved this. I got some wonderful direction from the corporate upgrade team. (Thanks Davin)
We retrieved a Base-64 cert file and ran the keytool in Java. Adding it to the cacerts file in the JRE directory and restarting the AREmail service got it working with POP3 and SSL. John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Reiser, John J Sent: Thursday, May 10, 2007 12:39 PM To: [email protected] Subject: POP3 and SSL for the AREMail Engine Hello Listers, ARS 6.3 Patch 14 AREMail 6.3 Patch 10 Windows 2000 server MSSQL 2000 Does anyone have any experience with setting the certificate.cer for the AREmail Engine when POP3 is set to use SSL? Our MS Exchange server was changed to only allow SSL on POP "All non-MAPI clients (HTTPS, IMAP4, POP3, SMTP) must connect via the Front-End servers, and must use SSL (TLS, for SMTP) for those connections." There is information in the docs and from BMC Support that states the certificate needs to be installed locally with the Java keytool. The Knowledge Base (KM-000000024608) states that Javamail wants the cert in a Base-64 encoded X.509 .cer file. I was given a "root chain certificate" but trying to install it with keytool resulted in an error that it was not encoded properly. Any Javamail gurus out there who can point me in the right direction, if at least to be informed enough to ask the Exchange Admin the correct questions? Thanks, John J. Reiser Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
