Since the Item is not a required field in Asset you can add it later. In ITSM 7 even the operational categorizations are no longer required. -----Original Message----- From: [EMAIL PROTECTED] To: [email protected] Sent: Tue, 8 May 2007 4:50 PM Subject: Atrium CMDB - CTI's
** Hi All Env: ITSM 6.0/Atrium 1.1 Patch 4 We are in the process of implementing Atrium. Does anyone have a CTI listing that they would be willing to share, demostrating how they mapped CTI's for given CI instances. Historically, in AM we had CTI's like the following: Category -> Type -> Item Hardware -> Server -> Sun E450 <Manufacturer/Model #> We are thinking of adopting the following sort of structure with Atrium.. Hardware->Server Hardware->Storage Hardware->Desktop/Laptop etc... Moving the Item entry above (Sun E450) to other attributes (Make/Model/Manufacturer) We are struggling to think of a Type value in the new approach, and were not sure it's even required. Any guidance/advice/ideas on this topic greatly appreciated. TIA, Kevin __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
