I hadn't noticed there was workflow defined on this form - I thought/assumed
this form being more of a 'system' form might have had only internal server
processes running against it.

In any case I just checked and there isn't any workflow on my dev server. In
my case I guess its just the fact that my dev server is underpowered that
makes it run slow when such processes kick in.

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Axton
Sent: Tuesday, May 15, 2007 6:05 PM
To: [email protected]
Subject: Re: License Monitor


Depending on what version of arserver you have, or upgraded from,
there was a derver statistics differences form that was implemented
horribly.  If you disable the filter on the Server Statistics form
that pushes to the differences form, you will not see a performance
impact.

Axton Grams

On 5/15/07, Joe D'Souza <[EMAIL PROTECTED]> wrote:
> **
>
>
> Then its probably our underpowered development environment here.. I had
> turned on the Server Statistics a couple of weeks ago but noticed it was
> collecting more information than needed and there is no way of turning off
> the rest of the stats that I know of. Maybe something in the config file
to
> make it collect only user and license related information?
>
> Joe
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] Behalf Of Shellman, David
> Sent: Tuesday, May 15, 2007 4:05 PM
> To: [email protected]
> Subject: Re: License Monitor
>
> **
> Joe,
>
> We have our system set to log server statistics on a fairly frequent
> interval and we don't see a lot of impact.
>
> I'll agree that Misi's processes are robust and give nice data.
>
> For us, I created a form that collects data on the number of creates and
> modifies an individual does with in an hour.  From the server statistics,
we
> know our peak hours of usage and I can relate the creates/modifies within
> those time periods and adjust float to fixed licenses as needed.
>
> Dave
>  ________________________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
> Sent: Tuesday, May 15, 2007 2:43 PM
> To: [email protected]
> Subject: Re: License Monitor
>
>
> **
> Carol,
>
> I see what you are indicating, but this will still not really give you a
> real time dataset of actual usage but a approximate usage based on ur
> statistics collected every 30 minutes as in your case.
>
> To get a true data set, you may need to use a utility like that of Misi's.
> Christopher chimed in saying they use it and I can verify that for a fact
as
> I was working with Christopher on a brief engagement with Premier Global
> Services, and Christopher did show me those outputs and the overhead it
> causes to poll that information is virtually negligible as compared to the
> overhead caused to write to the server statistics form. If I remember
right
> Christopher has set his system to poll the system for license usage on a
> much more frequent basis.. I do not recall the exact time but it was well
> under 30 minutes. I recall questioning that interval but he did prove to
me
> that the system resource was not even touched at the time it collected
that
> information..
>
> One of the reasons the server statistics utilizes higher resources is
> perhaps the fact that it throws a higher number of calls to the AR System
> server. Calls to count API calls, License info, etc etc.. whereas a
> specialized utility probing only the license info would take a far lesser
> hit.
>
> Joe
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] Behalf Of Carnevali, Carol x23849
> Sent: Tuesday, May 15, 2007 9:19 AM
> To: [email protected]
> Subject: Re: License Monitor
>
> **
> Joe,
>
> I think you missed the part where I said that WE ARE runnning in Server
> Groups (we have 2 load balanced servers).  The system creates one record
per
> each server so you don't get the aggregate count.  HOWEVER, since it's a
> Remedy form, you can create fields and add workflow to get the total
counts
> you are looking for.  This is what I have done.  We are interested in the
> Total # of Current Users and the Total # of Floating Licenses in use so
I've
> added 4 fields to the form; two that I am using to set the counts from the
> other record, and two to sum up the total count.  It works like a charm
and
> we simply report off of the records where the Total Count is not NULL.
>
> Let me know if you need any help with the workflow.
>
> Thanks.
> Carol
>
>
>
>  ________________________________
>  From: Joe D'Souza [mailto:[EMAIL PROTECTED]
> Sent: Monday, May 14, 2007 5:26 PM
> Subject: Re: License Monitor
>
>
> **
>
> Carol,
>
> I sort of like that feature too, only I'm not confident it might work
> correctly in a load balanced environment.. Has anyone tested it on a load
> balanced environment (Server Groups)?
>
> Server statistics I believe work per named server basis to poll all the
> statistics. I do not think it runs against a server group to get an
> aggregate count of API calls. and other statistics.
>
> Correct me if I am wrong..
>
> Joe
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] Behalf Of Carnevali, Carol x23849
> Sent: Monday, May 14, 2007 5:09 PM
> To: [email protected]
> Subject: Re: License Monitor
>
> **
>
> Alan,
>
> If you're running ARS v. 7.x, you're in luck!  One of the new features
that
> it has is the logging of Server Statistics - including license monitoring!
> You set the interval that you want in the Admin Tool, Advanced Tab.  We
have
> the Server Statistics setting set to "Cumulative Queue" with the Recording
> Interval set to 1800 seconds (every 30 minutes).  The statistics get
logged
> to a Form called Server Statistics.  Because we are running in Server
> Groups, we had to get tricky with the workflow to combine the records that
> each server produces so that we could get the total.  Once we did that, we
> built some nifty graphical reports using Crystal that displays much of the
> same info that ESP used to show.  We also use workflow to send an email of
> the Total Floating License usage during the 2 peak times of the day.  And
if
> it reaches a certain threshhold, we have a notification for that as well.
>
> We are thrilled with this new feature and are happy to, once again, have a
> handle on our Floating License usage.  Let me know if you have any
> questions.
>
> Thanks.
> Carol Carnevali
> Director, Remedy Enterprise
> Broadridge Financial Solutions
>
> ARS 7.0.01 (patch 002)
>
>  ________________________________
>  From: L. J. Head [mailto:[EMAIL PROTECTED]
> Sent: Monday, May 14, 2007 10:48 AM
> Subject: Re: License Monitor
>
>
> **
> www.rrr.se
>
>  ________________________________
>  From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Alan Abrams
> Sent: Monday, May 14, 2007 8:33 AM
> To: [email protected]
> Subject: License Monitor
>
>
> **
> Anyone have any recommendations for a license monitor?  I know there used
to
> be an rrr License Monitor application but can't seem to find it.
>
> Thanks
>
> --
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