Create a user with a username, or group with a group name, of "-". Create another one with a name of "0". That way if this happens again Remedy will interpret it as the group or user by that name and only attempt to notify that group/user instead of all users.
Chad Hall (501) 342-2650 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley Sent: Wednesday, May 16, 2007 3:50 PM To: [email protected] Subject: Re: Argh! email engine just spamed all users! Don't use a 0 either. Same thing happened to me a few years ago. Kyle Matthew Wollman wrote: > ** > My Help Desk install just sent resolution notifications to all the > users on the user form because the email address listed was just a > hyphen! How can I prevent this in the future? what are other wildcards > that should not be put in the email field? > > > Matthew L. Wollman > > Supervisor of Faculty & Staff Help Desk Services > Faculty of Arts & Sciences Computer Services > Office (617) 496-8947 > Cell (617) 285-6952 > [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > > Harvard University > 1 Oxford Street > Science Center B14E > Cambridge, MA 02138 > > Would you like to comment about the service you receive from FASCS? > Now you can! An online survey is available at: > http://www.fas.harvard.edu/~fascs/survey.html > <http://www.fas.harvard.edu/%7Efascs/survey.html> > > __20060125_______________________This posting was submitted with HTML > in it___ -- Kyle Whitley IT System Support Professional Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ************************************************************************* The information contained in this communication is confidential, is intended only for the use of the recipient named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please resend this communication to the sender and delete the original message or any copy of it from your computer system. Thank you. ************************************************************************* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
