What was the issue if I may ask?
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Katherine Hoffner
Sent: Wednesday, May 16, 2007 5:19 PM
To: [email protected]
Subject: Re: Remedy forms
** THANKS ALL. I FINALLY FIGURED OUT MY PROBLEM.
On 5/16/07, Katherine Hoffner <[EMAIL PROTECTED]> wrote:
On 5/11/07, Rick Ponzo <[EMAIL PROTECTED] > wrote:
Hi Katherine,
Try this for starters:
Open the midtier configuration tool.
Select Cache Settings
Press the Flush Cache button. -You should see a successful update text
display.
Also have the user flush the cache on their web browser.
If that doesn't work, take a look at the views to see which one is
being
used for the web if there are multiple views being used.
Rick Ponzo
IntegrITS Corporation
[EMAIL PROTECTED]
Katherine Hoffner wrote:
> **
> Hi,
>
> I am currently using AR 6.3. We have users log in using Mid Tier.
> All of our contact information is on that first "welcoming" page.
We
> reciently changed our phone number and I cannot get the number to
> change at all. I can go into the administrator and find the page
and
> change it there but it wont transmit to the actual page users see.
I
> am at a loss.
>
> thanks
>
> --
> Katherine
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