Hi,
I am using Email Template to create Incident record. There is no issue
on this.
However, I would like to make the relationship between the Email (Schema
- AR System Email Messages) and Incident record (Schema: HPD: Help
Desk). This will help the support engineer to view the incoming email
message from the incident record.
Has any one done? Any idea?
Regards
> Thiru
>
>
''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
'''''''
**** DISCLAIMER *****
> This e-mail and any attachments thereto are intended for the sole use
> of the recipient(s) named above and may contain information that is
> confidential and/or proprietary to the NCS Group. Any use of the
> information contained herein (including, but not limited to, total or
> partial reproduction, communication, or dissemination in any form) by
> persons other than the intended recipient(s) is prohibited. If you
> have received this e-mail in error, please notify the sender
> immediately and delete it.
> NCS Pte. Ltd. - Reg. No. 198101793G
>
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