Hi Neel,
This protocol error occurs when the client and the server's protocol definitions do not match. That means your 'AR System portmapper' is not started OR your 'Remote Procedure Call'(RPC) is not started. RPC provides End point mapper and other miscellaneous RPC services.Please check that if not then start those services. I found that if the person had a pop-up blocker turned on (like Google or Yahoo! search bar). Get them to disable or allow your server that should stop the "Caught Exception" error message.
Thanks,
Sunil Patil.

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SUBSCRIBE arslist Neel wrote:
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Hello my fellow listers,

We keep seeing the following error in our production environment in email log (stderr).

May 16, 2007 1:50:51 PM com.remedy.arsys.emaildaemon.LoggingModule doWork

SEVERE: Cannot open catalog; Message number = 91 RPC: Unable to send; System error

Can anybody tell me what it means and how to solve it?

Thanks in advance.

*Neel Gautam*

Accenture - Chicago Delivery Centre

Office:  312-693-7279           Mobile:  630-440-6335

MSN: [EMAIL PROTECTED]     AIM: neelgautam

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