Sorry - which timeout setting would that be? Thanks, Ron Tools Admin
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, May 17, 2007 12:06 PM To: arslist@ARSLIST.ORG Subject: Re: Problem with arplugin and LDAP Did you increase the timeout setting to like 5 minutes? Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Thursday, May 17, 2007 12:00 PM To: arslist@ARSLIST.ORG Subject: Re: Problem with arplugin and LDAP You are going to have to work with the vendor on this one. Sounds like what my plugin server does when my ardbc plugin overwrites memory it doesn't own. Axton Grams On 5/17/07, Ron Legters <[EMAIL PROTECTED]> wrote: > I'm using a View form with ARDBC LDAP to get user information from > Active Directory. The form connects to the LDAP/Active Directory info, > and an escalation periodically pushes info from there to SHR:People. > It's working fine, except: > > When I attempt to open the view form in Administrator, it clocks, then > says: > The AR System Plug-In server is not responding. Cannot connect to the > system at this time. Contact your AR System Administrator for > assistance. : RPC: Timed out (ARERR 8939). > > After this, the form is not searchable in the User Tool. It also > reports that the AR System plug-in isn't responding. > > At the moment I attempt to open the form in Admin, I get this in the > error log: > > Thu May 17 11:24:38 2007 390695 : AR System server terminated when a > signal/exception was received by the server (ARNOTE 20) > Thu May 17 11:24:38 2007 0xc0000005 > Thu May 17 11:24:38 2007 390695 : AR System server terminated -- > fatal error encountered (ARNOTE 21) > > although the AR System server either comes right back or isn't down at > all, because I can search other forms while I'm waiting for the Admin > tool to time out. > > The application log in Event viewer on the server reports: > Reporting queued error: faulting application arplugin.exe, version > 7.0.1.1, faulting module arrpc70.dll, version 7.0.1.1, fault address > 0x0000a03f. > and > Reporting queued error: faulting application arplugin.exe, version > 7.0.1.1, faulting module ntdll.dll, version 5.2.3790.1830, fault > address 0x000224b2. > > > I've had the arplugin log on at 'full' level when I get the error, and > it doesn't show anything indicating the arplugin.exe is not responding. > > I'm working with BMC Support on this, but my tech is apparently > stumped because she's having me try the same things we've already > tried hoping we get a different result. > > The platform is ARS 7.0.1 patch 001 on Windows with a SQL db. > > I'd appreciate your thoughts about where next to look for what's up > with this. > Thanks, > Ron Legters > Tools Administrator > Data & Systems Services > Univar USA Inc. > 425.889.3952 Office > 425.889.4111 Fax > www.univarusa.com > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
