The only places I used 1.5.0_11 instead of 1.4.2 are on my RKM 7.1.01 server and a couple of test machines that required 1.5. In each case I installed the SDK, which created two directories (one jdk, one jre) that each contain the jvm.dll: C:\Program Files\Java\jdk1.5.0_11\jre\bin C:\Program Files\Java\jre1.5.0_11\bin\client C:\Program Files (x86)\Java\jdk1.5.0_11\jre\bin\client C:\Program Files (x86)\Java\jre1.5.0_11\bin\client On one of those machines, AREmail is running and working properly.
Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, May 23, 2007 11:59 AM To: [email protected] Subject: Remedy Email - the saga continues ** I think I have found the source of the problem, but I want to corroborate it with other real-life users. Does anyone out there have an ARS 7 implementation (I'm on 7.0.1 p2) using the 1.5.0_11 Java SDK, and Email is working? The reason I ask is that I noticed something on Java's web page that states that the JVM is not a separately installed component, starting with v5 (i.e. 1.5), and that, coupled with the Event errors stating that the Remedy email service can't find the JVM (there is no JVM directory installed with Java 1.5.0_11), is making me wonder whether there are some compatibility issues between those two products/versions. So either I'm onto something, or barking up the wrong tree - either way, I'd like to know. Rick Cook __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
