Not in v7 - there are settings in the Email config form for the Incoming mail that you set to use either authentication in the body of the template or the email address itself. Rick _____
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Thursday, May 24, 2007 8:20 PM To: [email protected] Subject: Re: How to authenticate user via email address in incoming template ** I thought you were suppose to use the template.. admintool select form, select create template.. then it exports to your desktop.. username and password are there.. ? or am I off again.. ? this is not what you want. On 5/24/07, Rick Cook <[EMAIL PROTECTED]> wrote: ** The Remedy Email Engine manual states, on p. 193: Use the sender's email address: The BMC Remedy Email Engine will search through the User form for the appropriate user name by searching for the email address. It will use the first user it finds whose email address corresponds. However, it never says HOW to do that. Can anyone tell me how that's represented in the Incoming template? Is it implied if I don't specify Login/Password? Rick Cook __20060125_______________________This posting was submitted with HTML in it___ -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
