Dear John,

I guess you remember all those extensions for Telecom and J2EE in CMDB
1.1is now not available with CMDB
2.0, however it has been organized in a much robust way. Its built to tie
with the OOTB ITSM 7 application involving Product Categorization and
Location information with the base class (BMC_BaseElement). I guess BMC does
say that CMDB 2.0 has a backward compatibility with ITSM 6.0, however you
would have to analyze the amount of effort it would take to customize an
application like CMDB with an additional cost of maintaining the existing
relationships with ITSM 6.0

Hope this helps

Regards,
Roney Samuel Varghese


On 5/24/07, Rick Cook <[EMAIL PROTECTED]> wrote:

** It's not that it isn't compatible per se, it's just that you probably
don't want to go to the work it would take to map ITSM 6 to CMDB 2.x,
especially since you would be on the bleeding edge the whole time.  It would
be far worse going the other way, BTW.

*Rick*
------------------------------
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *John Hanson
*Sent:* Thursday, May 24, 2007 4:01 PM
*To:* [email protected]
*Subject:* Re: Upgrading to CMDB 2.0

** Hmm.  That's what I was afraid of, although we were assured that 2.0was 
compatible with HD 6...  Thanks for the info, it gives me some leverage
to use with management.

John

 -----Original Message-----
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Rick Cook
*Sent:* Thursday, May 24, 2007 3:54 PM
*To:* [email protected]
*Subject:* Re: Upgrading to CMDB 2.0

** As far as I know, CMDB 1.x is tied to ITSM 6, and CMDB 2.x is tied to
ITSM 7.  That's not a hard and fast requirement, as you could map them the
other way, but it would be a quite large and complex task, because the 2.xCDM 
is about 40% smaller than the
1.x CDM, and ITSM 6 isn't wired to talk to the correct classes in CMDB 2.x
.

Remedy promised a white paper describing the mappings - about 6 months ago
- but I haven't seen it yet, and I really don't expect to.

*Rick*
------------------------------
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *John Hanson
*Sent:* Thursday, May 24, 2007 3:46 PM
*To:* [email protected]
*Subject:* Upgrading to CMDB 2.0

**

Hello all,
We are currently running:
ARS 6.3
Help Desk 6.0
CMDB 1.1
Solaris 9, Oracle 9

We have not implemented CMDB 1.1 yet, although it was installed along with
Help Desk.  Management has asked me to get more information about how to go
from CMDB 1.1 to 2.0.  Is there a white paper available, or does anyone
have any tips, pitfalls, suggestions, warnings, or other information they
would send my way on how to make the jump to 2.0?  We do not want to jump
to ARS 7 or Help Desk 7 at this time, we only want to upgrade the CMDB
installation.

Thanks much,

*John Hanson*
***Remedy Administrator/Developer
The Standard***
1100 SW Sixth Avenue
Portland, OR 97204
Telephone (971) 321-7153
[EMAIL PROTECTED]

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