Dear listers,
ARS 6.00.01 patch 1454
The same for the email engine
OS: Sun Solaris 5.9
sometimes tickets are not created via email.
The user tool shows a SEVER error with not always the same error number.
The problematic emails contain some words followed by ":"
As an example, an email with in the body the word followed by a ":"
"Action: ..." generates the error and does not create a ticket.
The same for "Server: ..." and "Form: ..." ...
Does anybody know about this issue?
What could be the solution?
Can anybody help?
Thank you.
Serouche
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