Earlier versions of the server refuses to start if the DB version did
not match the the version in the binaries.

--
Jarl

On 5/29/07, Tony Worthington <[EMAIL PROTECTED]> wrote:
Dwane -

The problem is that there are database structure changes between v6.3 and
v7 (and most major versions for that matter.)

You'll need to run the v7 installer against your new DB instance, and
choose upgrade.

hth,
tony


--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911



Dwayne Martin <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)"
<[email protected]>
05/29/2007 12:04 PM
Please respond to
[email protected]


To
[email protected]
cc

Subject
Re: ARSList Question NOT SOLVED AFTERALL






My joy has turned to sorrow!  The problem has returned.  Now I can't even
open it in query mode.  When I try,

"*** glibc detected *** double free or corruption (fasttop): 0x13090690
***"

appears on the server display, the server crashes, and

"ARERR [91] RPC call failed : RPC: Unable to receive; Asynchronous event
occurred"

appears on the WUT.

I've tried resaving the form, and it doesn't seem to help.  (I'm losing
all my self-confidence. Maybe when I thot it was working I was in the
wrong server.)

To answer the others who replied:

Roger, both of the form's table fields are pointing to the right server.

Nisha, both T701 and H701 have one record.

Tony, they were different versions.  The old system was at 6.3 and the new
is 7.01.  That could easily be part of the problem.  Any idea what I can
do about it?  Saving the form in the admin tool doesn't seem to help,
altho I thot it did for a while there.

Thanks everyone for your suggestions,
Dwayne Martin

Dwayne Martin
Computing Support
James Madison University

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UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where
the Answers Are"

----- Message from Dwayne Martin <[EMAIL PROTECTED]> on Tue, 29 May 2007
11:13:55 -0400 (EDT) -----
To:
ListServe <[email protected]>
Subject:
RE: ARSList Question SOLVED
George,

Yes, I am quite sure I opened the form in the Admin tool and saved it, but
it didn't do any good.

But just to be sure, I tried it again- and this time IT WORKED !

Thank you for prodding me into trying it again.
Thanks also to Roger, Tony and Sharma for your replies.

Best Wishes,
Dwayne

PS- I am getting up there in years, so there is the remote possibility
that I just THINK I saved it the first time.

Dwayne Martin
Computing Support
James Madison University

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UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where
the Answers Are"

----- Message from "Payne, George" <[EMAIL PROTECTED]> on Tue, 29
May 2007 09:54:29 -0500 -----
To:
<[EMAIL PROTECTED]>
Subject:
ARSList Question
**
Hey Dwayne,

I used to run the Remedy installation at UVA just down the road from you!

Have you tried opening the form with the 7.0 ADMIN tool and then saving
it.  An older form format may be the cause of what you?re seeing.

Best of luck,
George

George Payne
Assistant Director, User Services
Information Technology Services
University of Texas at Austin
512.232.7513

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