Mohan, Tried again, and there are no messages in the active link or filter log. The sql and api logs have normal messages but no errors.
Dwayne ---- Original message ---- >Date: Tue, 29 May 2007 10:51:23 -0700 >From: Mohan Panchangmath <[EMAIL PROTECTED]> >Subject: Re: ARSList Question NOT SOLVED AFTERALL >To: [email protected] > >Hi Dwayne, > >If the error is coming from the user tool, can you >turn on the Activelink, filter and the DB logs and >email to see what is happening? >At the same time turn on the SQL log on the server >side and email it. >Thanks, >Mohan > >--- Dwayne Martin <[EMAIL PROTECTED]> wrote: > >> Thanks, Mohan, but my User tool is also at 7.01 >> patch 2. >> >> Dwayne >> >> BTW: I do appreciate all these questions, even tho >> so far none of them have solved the problem. At >> least people are trying and maybe something will >> work eventually. >> >> ---- Original message ---- >> >Date: Tue, 29 May 2007 10:31:31 -0700 >> >From: Mohan Panchangmath <[EMAIL PROTECTED]> >> >Subject: Re: ARSList Question NOT SOLVED AFTERALL >> >To: [email protected] >> > >> >Hi Dwayne, >> > >> >What version of user tool you are using? >> >Perhaps upgrading the user tool version if not >> already >> >will help.. >> > >> >Thanks, >> >Mohan >> >--- Dwayne Martin <[EMAIL PROTECTED]> wrote: >> > >> >> Tony, >> >> >> >> That is exactly what we did. We copied the db >> over >> >> to the new machine, than ran did the 7.01 >> >> installation as an upgrade. >> >> >> >> Dwayne >> >> >> >> ---- Original message ---- >> >> >Date: Tue, 29 May 2007 12:14:16 -0500 >> >> >From: Tony Worthington >> <[EMAIL PROTECTED]> >> >> >> >> >Subject: Re: ARSList Question NOT SOLVED >> AFTERALL >> >> >To: [email protected] >> >> > >> >> >Dwane - >> >> > >> >> >The problem is that there are database structure >> >> changes between v6.3 and >> >> >v7 (and most major versions for that matter.) >> >> > >> >> >You'll need to run the v7 installer against your >> >> new DB instance, and >> >> >choose upgrade. >> >> > >> >> >hth, >> >> >tony >> >> > >> >> > >> >> >-- >> >> >Tony Worthington >> >> >[EMAIL PROTECTED] >> >> >262-703-5911 >> >> > >> >> > >> >> > >> >> >Dwayne Martin <[EMAIL PROTECTED]> >> >> >Sent by: "Action Request System discussion >> >> list(ARSList)" >> >> ><[email protected]> >> >> >05/29/2007 12:04 PM >> >> >Please respond to >> >> >[email protected] >> >> > >> >> > >> >> >To >> >> >[email protected] >> >> >cc >> >> > >> >> >Subject >> >> >Re: ARSList Question NOT SOLVED AFTERALL >> >> > >> >> > >> >> > >> >> > >> >> > >> >> > >> >> >My joy has turned to sorrow! The problem has >> >> returned. Now I can't even >> >> >open it in query mode. When I try, >> >> > >> >> >"*** glibc detected *** double free or >> corruption >> >> (fasttop): 0x13090690 >> >> >***" >> >> > >> >> >appears on the server display, the server >> crashes, >> >> and >> >> > >> >> >"ARERR [91] RPC call failed : RPC: Unable to >> >> receive; Asynchronous event >> >> >occurred" >> >> > >> >> >appears on the WUT. >> >> > >> >> >I've tried resaving the form, and it doesn't >> seem >> >> to help. (I'm losing >> >> >all my self-confidence. Maybe when I thot it was >> >> working I was in the >> >> >wrong server.) >> >> > >> >> >To answer the others who replied: >> >> > >> >> >Roger, both of the form's table fields are >> pointing >> >> to the right server. >> >> > >> >> >Nisha, both T701 and H701 have one record. >> >> > >> >> >Tony, they were different versions. The old >> system >> >> was at 6.3 and the new >> >> >is 7.01. That could easily be part of the >> problem. >> >> Any idea what I can >> >> >do about it? Saving the form in the admin tool >> >> doesn't seem to help, >> >> >altho I thot it did for a while there. >> >> > >> >> >Thanks everyone for your suggestions, >> >> >Dwayne Martin >> >> > >> >> >Dwayne Martin >> >> >Computing Support >> >> >James Madison University >> >> > >> >> >> >>>_______________________________________________________________________________ >> >> >UNSUBSCRIBE or access ARSlist Archives at >> >> www.arslist.org ARSlist:"Where >> >> >the Answers Are" >> >> > >> >> >----- Message from Dwayne Martin >> <[EMAIL PROTECTED]> >> >> on Tue, 29 May 2007 >> >> >11:13:55 -0400 (EDT) ----- >> >> >To: >> >> >ListServe <[email protected]> >> >> >Subject: >> >> >RE: ARSList Question SOLVED >> >> >George, >> >> > >> >> >Yes, I am quite sure I opened the form in the >> Admin >> >> tool and saved it, but >> >> >it didn't do any good. >> >> > >> >> >But just to be sure, I tried it again- and this >> >> time IT WORKED ! >> >> > >> >> >Thank you for prodding me into trying it again. >> >> >Thanks also to Roger, Tony and Sharma for your >> >> replies. >> >> > >> >> >Best Wishes, >> >> >Dwayne >> >> > >> >> >PS- I am getting up there in years, so there is >> the >> >> remote possibility >> >> >that I just THINK I saved it the first time. >> >> > >> >> >Dwayne Martin >> >> >Computing Support >> >> >James Madison University >> >> > >> >> >> >>>_______________________________________________________________________________ >> >> >UNSUBSCRIBE or access ARSlist Archives at >> >> www.arslist.org ARSlist:"Where >> >> >the Answers Are" >> >> > >> >> >----- Message from "Payne, George" >> >> <[EMAIL PROTECTED]> on Tue, 29 >> >> >May 2007 09:54:29 -0500 ----- >> >> >To: >> >> ><[EMAIL PROTECTED]> >> >> >Subject: >> >> >ARSList Question >> >> >** >> >> >Hey Dwayne, >> >> > >> >> >I used to run the Remedy installation at UVA >> just >> >> down the road from you! >> >> > >> >> >Have you tried opening the form with the 7.0 >> ADMIN >> >> tool and then saving >> >=== message truncated === > > > > >____________________________________________________________________________________Take > the Internet to Go: Yahoo!Go puts the Internet in your pocket: mail, news, >photos & more. >http://mobile.yahoo.com/go?refer=1GNXIC > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the >Answers Are" Dwayne Martin Computing Support James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
