I don't know if you CAN, but I would suggest that you don't.  If you do, a
copy of that goes to 2000+ recipients, 90%+ of whom don't want it.  Better
to pick a few people with whom you've been conversing on a thread, and email
them privately with it.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Tuesday, May 29, 2007 12:10 PM
To: [email protected]
Subject: OT: RESOLVED: $PROCESS$ Application-Bus-Time-Diff and ARERR 4568

While everybody is on the topic, I'm having a similar problem.  But before I
submit it, can we attach MS Word documents to ARSLIST emails?  I'd like to
send screen prints of my "Business Time Segments" entries, so you wonderful
people can tell me if I have them set up right.

Dwayne Martin,
James Madison University

---- Original message ----
>Date: Tue, 29 May 2007 14:08:33 -0500
>From: Kaiser Norm E CIV USAF 96 CS/SCCE <[EMAIL PROTECTED]>
>Subject: RESOLVED: $PROCESS$ Application-Bus-Time-Diff and ARERR 4568
>To: [email protected]
>
>The double quotes were the fix.  Thanks to everyone who responded.
>
>The double quotes were NOT required in version 5.1.2...they are now.
>
>Norm
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList) 
>[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
>Sent: Tuesday, May 29, 2007 1:48 PM
>To: [email protected]
>Subject: Re: $PROCESS$ Application-Bus-Time-Diff and ARERR 4568
>
>Kaiser,
>
>I'm trying to get this to work myself, so I'm not speaking as an 
>authority, but do you want quotes around the two "$Assigned Group$"s?
>Aren't they variables just like $Tech Start$?
>
>Dwayne Martin,
>James Madison University
>
>---- Original message ----
>>Date: Tue, 29 May 2007 13:23:56 -0500
>>From: Kaiser Norm E CIV USAF 96 CS/SCCE <[EMAIL PROTECTED]>
>>Subject: Re: $PROCESS$ Application-Bus-Time-Diff and ARERR 4568
>>To: [email protected]
>>
>>   **
>>
>>   $PROCESS$ Application-Bus-Time-Diff $Tech Start$
>>   $Tech Stop$ "$Assigned Group$" "$Assigned Group$"
>>
>>    
>>
>>   ----------------------------------------------------
>>
>>   From: Action Request System discussion list(ARSList)
>>   [mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
>>   Sent: Tuesday, May 29, 2007 1:16 PM
>>   To: [email protected]
>>   Subject: Re: $PROCESS$ Application-Bus-Time-Diff and
>>   ARERR 4568
>>
>>    
>>
>>   Could you copy the exact runprocess here so we can
>>   try to help?
>>
>>    
>>
>>   ----------------------------------------------------
>>
>>   From: Action Request System discussion list(ARSList)
>>   [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser
>>   Norm E CIV USAF 96 CS/SCCE
>>   Sent: Tuesday, May 29, 2007 11:53 AM
>>   To: [email protected]
>>   Subject: $PROCESS$ Application-Bus-Time-Diff and
>>   ARERR 4568
>>
>>   **
>>
>>   Hi everyone:
>>
>>    
>>
>>   I've searched the list archives on this issue and
>>   saw some discussion of this issue but no solutions.
>>
>>    
>>
>>   Last week we upgraded our 5.1.2 server to 6.3 patch
>>   21.  Ever since then users are getting ARERR 4568
>>   any time they perform an action that requires a
>>   business time calculation.  The exact error is...
>>
>>    
>>
>>   ARERR [4568] The start or end time provided for the
>>   command is not valid.
>>
>>    
>>
>>   This occurs whenever a specific filter performing a
>>   $PROCESS$ Application-Bus-Time-Diff function is
>>   executed.  I can't figure out what's wrong.  It just
>>   looks like a Remedy bug, especially considering the
>>   application in question has run for the past two
>>   years at four different sites with hundreds of users
>>   and almost a million tickets without a hitch.  The
>>   only change we made was upgrade the server, Java,
>>   and clients.
>>
>>    
>>
>>   Here's our environment specs:
>>
>>    
>>
>>   Windows Server 2003 SP 2
>>
>>   Microsoft SQL 2000 SP 4
>>
>>   J2RE 1.4.2_14
>>
>>   J2SDK 1.4.2_14
>>
>>   Remedy ARS 6.3 patch 21
>>
>>   Remedy User client 6.3 patch 20
>>
>>    
>>
>>   Any ideas?
>>
>>   Norm
>>
>>   __20060125_______________________This posting was
>>   submitted with HTML in it___
>>
>>   __20060125_______________________This posting was
>>   submitted with HTML in it___
>>   __20060125_______________________This posting was
>>   submitted with HTML in it___
>
>Dwayne Martin
>Computing Support
>James Madison University
>
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Dwayne Martin
Computing Support
James Madison University

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