Simply put Jenni,

VSS is my Worst Enemy and my Best Friend.  It's a pain to use, the way
Remedy plugs into it leaves much to be desired, BUT, the first time you
"Screw Up" (not that I've ever done that!), your awful glad it's there.....

Warren


On 6/5/07, Carey Matthew Black <[EMAIL PROTECTED]> wrote:

Doug,

Actually as far as I know (or last I checked) ClearCase has so serious
of flaws in how it works with ARS that I would call it unusable. There
are workarounds to most of the issues but it is so "buggy" to
impractical in my opinion. You have to have your objects names overly
restricted due to trying to use ClearCase with ARS.

In specific you can have an ARS form named "foo" and an Active link
named "foo". ARS is fine with this as these are "separate name spaces"
in ARS. However the way the ClearCase stuff works it stores a foo.def
file in one directory in ClearCase. So if you check out and make a
change to the Active Link last then ClearCase may think that you just
changed a Form into an Active link and you "loose" the presence of the
"Form" in ClearCase. (Yea technically version n-1 is a "form" and
version n is an active link, but good luck trying to use that kind of
a source control system to recover a system from. :) All of which are
very bad things to figure out in the middle of the night when you are
trying to recover a server. :(

  Meaning you may need to rename objects for ClearCase to even have a
shot at working correctly for you at the start. And any development
work going forward needs to have extra steps added to prevent
corrupting your ClearCase source control due to this odd naming
collision problem.

( My understanding is the root of the problem is that the Admin tool
issues an MS SC API call that basically said "change directories" and
ClearCase viewed that API function as "optional" or "not applicable to
the ClearCase design" and they simply ignore it. Which produces the
naming collision on the ClearCase side of the communication.)

I would stay very far away from ClearCase for this and many other
reasons. (At least as far as ARS is concerned.)

My experiences were also with ClearCase on a Unix server so there were
extra NFS clients and setup and bugs involved too.

--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.


On 6/5/07, Tanner, Doug <[EMAIL PROTECTED]> wrote:
> Well for what it is worth, ClearCase is not much (if any) better
> Doug


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--
Warren R. Baltimore II
Remedy Developer
UW Medicine IT Services
School of Medicine
University of Washington
Box 358220
1325 Fourth Ave, Suite 2000
Seattle, WA 98101

The opinions expressed in this e-mail are in no way those of the University
of Washington, or the State of Washington.  They are my own.

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