If you are running Crystal Reports Server as packaged with Crystal Reports Professional (which comes with 5 named user licenses that appear in the Central Management Console if you have it installed properly - not necessarily a given on a mid-tier server), ignore the mid-tier doc instructions for that product (CRS) and set mid-tier up as if it was using a BOXI server instead. That way it is able to authenticate correctly as an anonymous user. Someone else stumbled onto this accidentally by following the screen shots instead of the written docs - the only screen shots are for the BOXI setup, and it worked!
Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/ -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Tuesday, June 05, 2007 7:17 PM To: [email protected] Subject: OT: Crystal licensing related... Does anyone know anything about Crystal Reports licenses? There are named and concurrent licenses. Is it required that you have concurrent licenses to run the OTB canned reports from the web? Is it possible to run them using named licenses? I have a licenses CR server with 5 named licenses that come with the Crystal server and I'm not quite sure if I can leverage these for use with Remedy. Joe No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.472 / Virus Database: 269.8.7/830 - Release Date: 6/3/2007 12:47 PM ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

