Classification:  UNCLASSIFIED 
Caveats: NONE

Conrad,
     I have some questions about your LDAP setup. Could you e-mail me
directly at:

Alex Alicea
COMM:(703)706-2202 
[EMAIL PROTECTED]


 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
Sent: Wednesday, June 06, 2007 12:27 PM
To: [email protected]
Subject: Re: Opening Remedy Form w/o re-Authentication

**
What you are looking for is called SSO (Single Sign On)...do some searching
in the docs as well as in the archives...it has been discussed extensively

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Conrad Pereira
Sent: Wednesday, June 06, 2007 10:14 AM
To: [email protected]
Subject: Opening Remedy Form w/o re-Authentication


**
Hi All,
 
I would like to know of a possibility for a user to be able to go straight
to a Remedy form over the web without being authenticated through Remedy.
ie, the user logs in to the windows domain and then opens the Remedy Form
from a URL residing in the Favorites menu in the Internet Explorer. While
clicking the URL, the login page should be bypassed, since the user is
already logged in to the domain and the form should be opened over the web. 
 
The LDAP integration with Remedy is working fine both on the web as well as
on the User Tool, when authenticated through the login.jsp. My objective is
the user to go to the Remedy Form without being authenticated again. 
 
Any ideas how this can be achieved?
 
Regards,
Conrad
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Classification:  UNCLASSIFIED 
Caveats: NONE


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