Dwayne,
I guess I would try one of two things...

1) Change the aradmin password at the database back to the default
(AR#Admin#)

Or

2) check your ar.conf file.  If the upgrade created a new file for you,
you'll need to find your old file and try copying the Db-password: line
and pasting it into the new .conf file or just replace the new .conf
file with the old one.


If the password is already the default, you may need to comment or
delete the Db-password: line from the ar.conf file.


Mike

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Wednesday, June 06, 2007 11:42 AM
To: [email protected]
Subject: ARSystem can't login to the database following installation

Hello everyone,

I am installing AR System as non-root. (ARS 7.01 patch 2, Linux server,
Oracle 10.2 db) onto a database copied from another server.  

Before installing I "tnsping" the new database.

When the installer asks me for the "ARAdmin" password to the database I
give it the same password I use to log in via TOAD, and via sqlplus on
the Linux machine.  The installation goes to completion, but on the
start-up of the ARSystem I get:

"
390600 : Failure while trying to connect to the SQL database.
Please ensure the SQL database is running or contact the Database
Administrator for help (ARERR 550)
   ORA-01017: invalid username/password; logon denied

390600 : Cannot initialize contact with SQL database (ARERR 551)
   Stop server

390600 : AR System server terminated -- fatal error encountered (ARNOTE
21).
"

I have repeated the installation about ten times, sometimes copying and
pasting the password, sometimes having somebody else enter it, just to
make sure I am entering the correct password.  I am sure that at least
ONE of those ten times I entered it correctly, but the ARSystem still
can't log into the database.

All the logs show the same "invalid username/password" message, but of
course they don't say what password the system is using so it isn't very
helpful.

Any suggestions (other than try ten more times)?

Dwayne Martin
Computing Support
James Madison University

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