Did you make sure there were no remedy processes running as root before
you tried to start the system up from user "remedy"?

The shutdown failed messages seem to suggest that Monitor and ServerD
were still running as root when you tried to restart.

Also double check the etc/arsystem files for ownership by remedy

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin
Sent: Friday, June 08, 2007 9:03 AM
To: [email protected]
Subject: Accidentally installed email engine as root

Hello everyone,

(ARS 7.01 patch 2, Red-Hat Linux server, Oracle 10.2 db)

I installed the AR System as non-root "remedy" user.  Then I changed to
root to give "remedy" permission to everything he needed to install the
Email Engine.  But I forgot to switch back to "remedy" before doing
install.  Consequently I installed the engine as root.

I changed the ownership of all the objects in the install directory to
"remedy" and reinstalled as "remedy."

The installation was successful.  But when I try to restart the AR
System as "remedy" I get:
Action Request System Monitor shutdown failed.
Action Request System Server shutdown failed.

Server log files, eg "filter.log" get created with "root" as the owner,
and with only "-rwxr-x---" permissions, so "remedy" can't read them.

"armonitor", "arserverd", "arsystem" and everything else in the "bin"
directory all have "remedy" as their owner, and "-rwxr-xr-x"
permissions.

I logged in as root and restarted the AR System, hoping that would reset
permissions, but it didn't.

"root" still owns something very important.

Any ideas?

Dwayne Martin
Computing Support
James Madison University

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