Roger: Thanks for the heads up, we're moving from 5.0 to 7.0 and therefore never had the opportunity to enjoy Asset 6. From our perspective, it seemed odd that they would provide better CI searching in the other modules but not in Asset itself. If a change is not already underway, perhaps an RFE is in order.
Thanks! - Don -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Friday, June 08, 2007 12:33 PM To: [email protected] Subject: Re: Searching for CI's to relate to inc/prb/chg/ast ----------MB_8C9781AEA98D77E_8DC_1C692_webmail-me17.sysops.aol.com Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset="utf-8" If you look at Asset 6 and compare it to Asset 7 you will see minimal differ= ences except for the major change in CMDB Classes. I would assume you will s= ee this in the future. -----Original Message----- From: Savant, [EMAIL PROTECTED] <[EMAIL PROTECTED]> To: [email protected] Sent: Fri, 8 Jun 2007 11:23 am Subject: Searching for CI's to relate to inc/prb/chg/ast **=20 I=E2=80=99m wondering if anyone has noticed that searching for CI=E2=80=99s=20= to relate is more user friendly under the 7.x Incident, Change, and Problem=20= modules than it is under the Asset module itself.=C2=A0 From the Relationshi= p tab of an incident, problem, or change, one need only select Request Type=20= =3D Configuration Item in order to search across ALL CI Types by CI ID, CI N= ame, Tag Number, etc=E2=80=A6 using the =E2=80=9CCI Relationships Search=E2= =80=9D form without ever specifying the CI Type.=C2=A0 Conversely, you MUST=20= specify a CI Type when searching from within the Asset module using the =E2= =80=9CCI Search=E2=80=9D.=C2=A0 Does anyone know of a technical reason why=20= =E2=80=9CCI Relationships Search=E2=80=9D is not available from within Asset= ? __20060125_______________________This posting was submitted with HTML in it_= __=20 ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from= AOL at AOL.com. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ----------MB_8C9781AEA98D77E_8DC_1C692_webmail-me17.sysops.aol.com Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset="utf-8" ** If you look at Asset 6 and compare it to Asset 7 you will see minimal differ= ences except for the major change in CMDB Classes. I would assume you will s= ee this in the future.<br> <br> <br> -----Original Message-----<br> From: Savant, [EMAIL PROTECTED] <[EMAIL PROTECTED]><br> To: [email protected]<br> Sent: Fri, 8 Jun 2007 11:23 am<br> Subject: Searching for CI's to relate to inc/prb/chg/ast<br> <br> <div id=3DAOLMsgPart_2_d8f48383-d9eb-4c87-bbc8-1417c519f53c>**=20 <div dir=3Dltr><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DAri= al size=3D2>I</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FON= T face=3DArial size=3D2>=E2=80=99</FONT></SPAN><SPAN lang=3Den-us></SPAN><SP= AN lang=3Den-us><FONT face=3DArial size=3D2>m wondering if anyone has notice= d that searching for CI</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang= =3Den-us><FONT face=3DArial size=3D2>=E2=80=99</FONT></SPAN><SPAN lang=3Den-= us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>s to relate is more= user friendly under the</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang= =3Den-us> <FONT face=3DArial size=3D2>7.x</FONT></SPAN><SPAN lang=3Den-us></= SPAN><SPAN lang=3Den-us> <FONT face=3DArial size=3D2>Incident, Change, and P= roblem modules than it is under the Asset module</FONT></SPAN><SPAN lang=3De= n-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2> itself</FONT></S= PAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2= >.</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DAr= ial size=3D2>=C2=A0 From the</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN la= ng=3Den-us> <FONT face=3DArial size=3D2>R</FONT></SPAN><SPAN lang=3Den-us></= SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>elationship tab</FONT></= SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size= =3D2> of an incident, problem, or change</FONT></SPAN><SPAN lang=3Den-us></S= PAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>, one need only</FONT></S= PAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial size= =3D2>select Request Type =3D Configuration Item in order to sea</FONT></SPAN= ><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>r<= /FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial= size=3D2>ch</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us> <FON= T face=3DArial size=3D2>across</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN=20= lang=3Den-us><FONT face=3DArial size=3D2></FONT></SPAN><SPAN lang=3Den-us></= SPAN><SPAN lang=3Den-us> <FONT face=3DArial size=3D2>ALL</FONT></SPAN><SPAN=20= lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2> CI Types= by</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT face= =3DArial size=3D2>CI ID, CI Name, Tag Number, etc</FONT></SPAN><SPAN lang= =3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>=E2=80=A6</FO= NT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial si= ze=3D2></FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT fac= e=3DArial size=3D2>using the</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN la= ng=3Den-us> <FONT face=3DArial size=3D2>=E2=80=9C</FONT></SPAN><SPAN lang= =3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>CI Relationsh= ips Search</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT f= ace=3DArial size=3D2>=E2=80=9D</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN=20= lang=3Den-us><FONT face=3DArial size=3D2> form</FONT></SPAN><SPAN lang=3Den-= us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial size=3D2>without ever speci= fying the CI Type.=C2=A0 Conversely, you MUST specify a CI Type when searchi= ng from within</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FO= NT face=3DArial size=3D2> the Asset module</FONT></SPAN><SPAN lang=3Den-us><= /SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2> using the</FONT></SPAN= ><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial size=3D2>= =E2=80=9C</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT fa= ce=3DArial size=3D2>CI Search</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN l= ang=3Den-us><FONT face=3DArial size=3D2>=E2=80=9D</FONT></SPAN><SPAN lang= =3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2>.=C2=A0 Does=20= anyone know</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us> <FONT= face=3DArial size=3D2>of a technical reason why</FONT></SPAN><SPAN lang=3De= n-us></SPAN><SPAN lang=3Den-us> <FONT face=3DArial size=3D2>=E2=80=9C</FONT>= </SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size= =3D2>CI Relationships Search</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN la= ng=3Den-us><FONT face=3DArial size=3D2>=E2=80=9D</FONT></SPAN><SPAN lang=3De= n-us></SPAN><SPAN lang=3Den-us><FONT face=3DArial size=3D2> is not available= from within Asset?</FONT></SPAN><SPAN lang=3Den-us></SPAN><SPAN lang=3Den-u= s></SPAN></div> __20060125_______________________This posting was submitted with HTML in it_= __ </div> <!-- end of 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