This sounds like a timezone issue. Check your User Preference records and the timezone of your MidTier as possible culprits.
On 6/11/07, Joe D'Souza <[EMAIL PROTECTED]> wrote:
** Do you mean the same entry that appears incorrect using the Mid-Tier interface shows correct timestamp on the windows user tool? Joe -----Original Message----- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] Behalf Of *John Atherly *Sent:* Monday, June 11, 2007 4:43 PM *To:* [email protected] *Subject:* Incorrect time on the worklog on the Midtier ** After moving 6.3 patch 20 to a bigger/faster UNIX server we noticed that tickets modified from the web have a worklog date time stamp of todays date but the time is always 12:00AM. If you create a ticket from the web the create date and time are correct but the entry in the worklog is 12:00AM. Everything is working if you use the client and if you open the web ticket via the client the worklog date and time are correct. I'm not to sure where to start looking? John Atherly American Power Conversion [EMAIL PROTECTED] 401-789-5735 Ext. 2120 1-800-788-2208 Ext. 2120 __20060125_______________________This posting was submitted with HTML in it___
-- Frank Caruso Specific Integration, Inc. Senior Remedy Engineer, ITIL Foundation Certified www.specificintegration.com 703-376-1249 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
