I'm not new to v7, and I haven't seen anything either.  That's what leads me
to believe that something "new" is coming.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE
Sent: Wednesday, June 13, 2007 10:55 AM
To: [email protected]
Subject: Re: BMC Rant

True...deprecated ordinarily means, "Made obsolete/irrelevant by better,
newer functionality." The wording of that message says, "The "Related
Workflow tab was deprecated in 7.0." That suggests to me that the Related
Workflow tab was replaced with something else that's newer and better IN
VERSION 7.0!

I'm still new to 7.0...but as far as I've seen, I've not seen anything that
deprecates the Related Workflow functionality.

?????

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Wednesday, June 13, 2007 12:51 PM
To: [email protected]
Subject: Re: BMC Rant

YOWZA.  What are these people smoking?

A deprecated element or attribute is one that has been outdated by newer
constructs, and may be obsolete in future versions.  That doesn't say to me
that they aren't going to fix anything in it, that tells me they're planning
on replacing it, and here's why.

Did they change the structure of the function in v7?  I don't see any
evidence of that.  Then it must mean that they plan on replacing it with
something else.  Let's hope that they don't take the one tool they offer
that actually works (most of the time) and is VERY helpful and replace it
with another RDP/Migrator mess of a pseudotool that costs extra and can't be
trusted.  Recent history with the wisdom and technical vision of BMC
management has not left me filled with optimism on that score.

Laura Esquibel is/was a pretty good tech there - it was probably her name
there asking the question.

Rick

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black
Sent: Wednesday, June 13, 2007 10:15 AM
To: [email protected]
Subject: Re: BMC Rant

I really hate to air "dirty laundry" ... but while we are all in rant
mode...

I know this is just one "incident", but if all the ARSListers were to list
"just one" then I wonder how many we could list?

Note I did not pick this incident due to its relative importance in my
stack. Rather it is just the first _shocking thing_, and also the first
thing I found today.

I think there are also an few interesting implications to this specific
incident. So I think the merit of the content is important and thus I post
it. I just choose to add it to this thread due to the applicability to the
thread as well. ( Maybe a new thread should have been started, but why do we
need more threads? )


Maybe some of you have heard about this too? (This was news to me.)

**** History ****

I created an RFE (SW00254884) as:
"
improve Admin Tool "Related Workflow" tab display performance by adding
indexes to object_search_ref form after sync process.
"

Details:
"
This is an RFE idea...

Development Performance gains can be made by adding two indexes to the
object_search_ref from.
Specifically:
Index one:
  Target Identifier (Field ID 9001)
AND
Index two:
   Target Form (Field ID 9012)

If these indexes could be removed at the beginning of a resync and
re-establish at the end then that would be even better. (But adding them in
general would be a good thing IMHO.) "

I just came across the "response" for this RFE. ( I do not think I received
it in email. And based on who it was addressed to I doubt that I did see
it.)

BMC RFE Response:
"
Hi lesquibe,

The "Related Workflow" tab was deprecated in 7.0 so this should no longer be
an issue. Replacement of this feature is being considered in the future
releases.

Please don't hesitate to contact us should you have further questions on
this RFE.

Thanks,
<Info_removed_to_protect_the_confused /> Product Manager
<Info_removed_to_protect_the_confused />@bmc.com "


My Summary:

1) I have no idea who "lesquibe" is, but I know that is not a name that I
have ever used with Remedy/[EMAIL PROTECTED]@/BMC. ( Maybe a Level 1 Support 
person
who did not inform me of the response from the "Product Manager" ? )

2) Has anyone else been told that:

    a) "The "Related Workflow" tab was deprecated in 7.0"
OR
    b) That features will be removed (ok.. the feature is there but they are
not going to fix it and I have doubts about its accuracy in
v6.3 much less v7.) and "replacements" will be "considered" sometime in the
future?

3) I also should add that I have no access to know WHEN the update/status
happened on this RFE. All I appear to be able to see is that the incident
was "Resolved at" "11/29/2006 2:27:18 PM" with a solution code of "Defect
Submitted". So it was some time after that, but when... who knows? And the
RFE is status is currently "Resolved"
and classified as "As Designed".

--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.

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