Hi Dmitry
Make sure you add a Run-If qualification of $OPERATION$ = "QUERY" for this active link, or your workflow will save changes to records in modify mode every time someone presses return in this field. David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the <http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk <http://www.westoverconsulting.co.uk/> _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bezhenar, Dmitry Sent: Monday, June 18, 2007 4:02 PM To: [email protected] Subject: Re: How to search a request using "Enter" button RESOLVED Thanks, Norm. Kind Regards / C уважением Dmitry Bezhenar _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Monday, June 18, 2007 6:34 PM To: [email protected] Subject: Re: How to search a request using "Enter" keyboard button without having a focus on the "Search" button ** Sure. Do create an active link that fires on RETURN in the field and question and then the RUN IF should be a run process: PERFORM-ACTION-APPLY. Norm _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bezhenar, Dmitry Sent: Monday, June 18, 2007 8:26 AM To: [email protected] Subject: How to search a request using "Enter" keyboard button without having a focus on the "Search" button Hello List, Our users ask me to implement the following functionality - On the HPD:Helpdesk form in the search mode they enter some data and then have to press the "Search" button. Is it possible to search for requests using "Enter" button on the keyboard without setting focus to the "Search" button before. Thank you. ARS 6.3 PS: Sorry for a long title. Kind regards / С уважением Dmitry Bezhenar SIEMENS Siemens IT Solutions and Services Kozhevnicheskij Per. 6 Moscow / Russia Tel. +7 495 737 2697 Mob. +7 916 615 7978 Email <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
