Hi Dimtry, There is another option. You can advise your users to enter in data to any field or fields, then hit [Ctrl] & [Enter] at the same time. This will initiate the search without having to click on [Search]. Users will be required to apply additional effort, (two fingers instead of one), but there would be no need for any additional workflow and it can be done with any field.
On 6/18/07, David Sanders <[EMAIL PROTECTED]> wrote:
** Hi Dmitry Make sure you add a Run-If qualification of $OPERATION$ = "QUERY" for this active link, or your workflow will save changes to records in modify mode every time someone presses return in this field. David Sanders Remedy Solution Architect *Enterprise** Service Suite @ Work* ========================== *ARS List Award Winner 2005* *Best 3rd party Remedy Application* * * See the *ESS Concepts Guide*<http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Bezhenar, Dmitry *Sent:* Monday, June 18, 2007 4:02 PM *To:* [email protected] *Subject:* Re: How to search a request using "Enter" button RESOLVED Thanks, Norm. Kind Regards / C уважением Dmitry Bezhenar ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Kaiser Norm E CIV USAF 96 CS/SCCE *Sent:* Monday, June 18, 2007 6:34 PM *To:* [email protected] *Subject:* Re: How to search a request using "Enter" keyboard button without having a focus on the "Search" button ** Sure. Do create an active link that fires on RETURN in the field and question and then the RUN IF should be a run process: PERFORM-ACTION-APPLY. Norm ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Bezhenar, Dmitry *Sent:* Monday, June 18, 2007 8:26 AM *To:* [email protected] *Subject:* How to search a request using "Enter" keyboard button without having a focus on the "Search" button Hello List, Our users ask me to implement the following functionality - On the HPD:Helpdesk form in the search mode they enter some data and then have to press the "Search" button. Is it possible to search for requests using "Enter" button on the keyboard without setting focus to the "Search" button before. Thank you. ARS 6.3 PS: Sorry for a long title. Kind regards / С уважением Dmitry Bezhenar *SIEMENS* Siemens IT Solutions and Services Kozhevnicheskij Per. 6 Moscow / Russia Tel. +7 495 737 2697 Mob. +7 916 615 7978 Email [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
