Brian,
How did you create the shortcut... ie from a form, or from an application?
Marc
On 6/18/07, Brian Gillock <[EMAIL PROTECTED]> wrote:
**
Listers,
I've been working on an application for a long while, and
only ever opened it up by opening the user tool, the object list, then the
apps "Home Page". It never occurred to me that, it would act any
differently from a shortcut to the application. Now, I'm testing the
application shortcut and it's not bringing up Primary Form. It pops open a
default home page with the message no applications or entry points. Under
application properties there is a primary form set, and that primary form is
added as an access point. Permissions are set for all roles for access.
And the state of the app is maintenance (though I have tried production as
well). The groups are mapped to the roles. The primary form is also set
for entry point in search mode. If I put the user in the Administrators
group, it opens the primary form, but in New mode. The users all work fine
if I go straight user tool and open the primary form from the object list.
Any help would be greatly appreciated!
Thank you,
Brian
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--
Marc Simmons
Remedy Administrator
"Everyday above ground is a good day... the rest is a choice!"
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