Cool.  In the Application Properties on the Forms tab, do you have a primary
form selected.  I set an access point but left the Primary Form selection
blank and got the same behavior that you did.  However, when I set the
Primary Form, the behavior changed to what I expected.

Marc


On 6/19/07, Brian Gillock <[EMAIL PROTECTED]> wrote:

Marc,
       From the application listed in the object list.

       I reread about applications and permissions last night and didn't
fine anything.  Please help!  :)

Thanks,
Brian

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Marc Simmons
Sent: Tuesday, June 19, 2007 8:11 AM
To: [email protected]
Subject: Re: Deployable Application Permissions Issue

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Brian,

How did you create the shortcut... ie from a form, or from an application?

Marc


On 6/18/07, Brian Gillock <[EMAIL PROTECTED]> wrote:
>
> **
>
> Listers,
>
>                 I've been working on an application for a long while,
and
> only ever opened it up by opening the user tool, the object list, then
the
> apps "Home Page".  It never occurred to me that, it would act any
> differently from a shortcut to the application.  Now, I'm testing the
> application shortcut and it's not bringing up Primary Form.  It pops
open
a
> default home page with the message no applications or entry
points.  Under
> application properties there is a primary form set, and that primary
form
is
> added as an access point.  Permissions are set for all roles for access.
> And the state of the app is maintenance (though I have tried production
as
> well).  The groups are mapped to the roles.  The primary form is also
set
> for entry point in search mode.  If I put the user in the Administrators
> group, it opens the primary form, but in New mode.   The users all work
fine
> if I go straight user tool and open the primary form from the object
list.
>
>
>
> Any help would be greatly appreciated!
>
> Thank you,
>
> Brian
> __20060125_______________________This posting was submitted with HTML in
> it___




--
Marc Simmons
Remedy Administrator

"Everyday above ground is a good day... the rest is a choice!"


____________________________________________________________________________
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where
the
Answers Are"

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**
<div>Brian,</div>
<div>&nbsp;</div>
<div>How did you create the shortcut... ie from a form, or from an
applicat=
ion?</div>
<div>&nbsp;</div>
<div>Marc<br><br>&nbsp;</div>
<div><span class=3D"gmail_quote">On 6/18/07, <b
class=3D"gmail_sendername">=
Brian Gillock</b> &lt;<a href=3D"mailto:[EMAIL PROTECTED]
">b=
[EMAIL PROTECTED]</a>&gt; wrote:</span>
<blockquote class=3D"gmail_quote" style=3D"PADDING-LEFT: 1ex; MARGIN: 0px
0=
px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">**=20
<div bgcolor=3D"#ffffff">
<div><font face=3D"Verdana" size=3D"2">
<p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font
face=3D"Calibri">Li=
sters,</font></font></p>
<p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font
face=3D"Calibri">&n=

bsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp=
;&nbsp;&nbsp; I've been working on an application for a long while, and
onl=
y ever opened it up by opening the user tool, the object list, then the
app=
s "Home Page".&nbsp; It never occurred to me that, it would act any
differe=
ntly from a shortcut to the application.&nbsp; Now, I'm testing the
applica=
tion shortcut and it's not bringing up Primary Form.&nbsp; It pops open a
d=
efault home page with the message no applications or entry points.&nbsp;
Un=
der application properties there is a primary form set, and that primary
fo=
rm is added as an access point.&nbsp; Permissions are set for all roles
for=
access.&nbsp; And the state of the app is maintenance (though I have
tried=
production as well).&nbsp; The groups are mapped to the roles.&nbsp; The
p=
rimary form is also set for entry point in search mode.&nbsp; If I put the
=
user in the Administrators group, it opens the primary form, but in New
mod=
e.&nbsp; &nbsp;The users all work fine if I go straight user tool and open
=
the primary form from the object list.
</font></font></p>
<p style=3D"MARGIN: 0in 0in 0pt"><font face=3D"Calibri"
size=3D"3">&nbsp;</=
font></p>
<p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font
face=3D"Calibri">An=
y help would be greatly appreciated!</font></font></p>
<p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font
face=3D"Calibri">Th=
ank you,</font></font></p>
<p style=3D"MARGIN: 0in 0in 0pt"><font size=3D"3"><font
face=3D"Calibri">Br=

ian</font></font></p></font></div></div>__20060125_______________________Th=
is posting was submitted with HTML in it___ </blockquote></div><br><br
clea=
r=3D"all">
<br>-- <br>Marc Simmons<br>Remedy Administrator<br><br>&quot;Everyday
above=
ground is a good day... the rest is a choice!&quot;=20
__20060125_______________________This posting was submitted with HTML in
it___

------=_Part_60361_19971289.1182258669057--



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_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where
the Answers Are"




--
Marc Simmons
Remedy Administrator

"Everyday above ground is a good day... the rest is a choice!"

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers 
Are"

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