send out your armonitor.cfg file and lets compare what you have.. Only
difference here is that I am on a 64 bit env so if there should be some
difference between a 32 and a 64 bit I might be not able to provide you any
differences if any..

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Welton Bryant
  Sent: Tuesday, June 19, 2007 11:36 AM
  To: [email protected]
  Subject: Re: ARS SERVER CRASH


  **
  Using the starting commands from the services on the command line did not
start the server and did not return an error. Just went back to the comand
prompt.

        Welton Bryant MCSE,MCP
        Sr. Business Applications Analyst
        CareTech Solutions Inc.
        248-823-0341 Office
        313-408-5188 Cell
        800-428-4781 Pager
        [EMAIL PROTECTED]
        www.caretechsolutions.com












----------------------------------------------------------------------------
--

  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
  Sent: Tuesday, June 19, 2007 11:27 AM
  To: [email protected]
  Subject: Re: ARS SERVER CRASH


  **
  What if you execute the same command that the service executes...what does
that give you?



----------------------------------------------------------------------------
--
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant
  Sent: Tuesday, June 19, 2007 9:06 AM
  To: [email protected]
  Subject: Re: ARS SERVER CRASH


  **
  Arserver will start up fine from the command line..... So why when
starting from the armonitor it fails?





        Welton Bryant MCSE,MCP
        Sr. Business Applications Analyst
        CareTech Solutions Inc.
        248-823-0341 Office
        313-408-5188 Cell
        800-428-4781 Pager
        [EMAIL PROTECTED]
        www.caretechsolutions.com











----------------------------------------------------------------------------
--

  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
  Sent: Tuesday, June 19, 2007 10:49 AM
  To: [email protected]
  Subject: Re: ARS SERVER CRASH


  **
  Ok...anything in the armonitor.log?  If you grab the command line that the
service executes and execute that on the command line of the server do you
receive any errors?



----------------------------------------------------------------------------
--
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant
  Sent: Tuesday, June 19, 2007 8:35 AM
  To: [email protected]
  Subject: Re: ARS SERVER CRASH


  **
  The arerror.log provided no information at all. It just stopped suddenly
at the time the ars crashed.

        Welton Bryant MCSE,MCP
        Sr. Business Applications Analyst
        CareTech Solutions Inc.
        248-823-0341 Office
        313-408-5188 Cell
        800-428-4781 Pager
        [EMAIL PROTECTED]
        www.caretechsolutions.com













----------------------------------------------------------------------------
--

  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head
  Sent: Tuesday, June 19, 2007 10:31 AM
  To: [email protected]
  Subject: Re: ARS SERVER CRASH


  **
  What does your arerror.log file say?



----------------------------------------------------------------------------
--
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Welton Bryant
  Sent: Tuesday, June 19, 2007 8:28 AM
  To: [email protected]
  Subject: ARS SERVER CRASH


  **
  Hello,

  Does anyone have a good guess on why we might be going the following error
with our ars 7? It crashed hard all of a sudden and now will not start the
application.


  Event Type: Error
  Event Source: Service Control Manager
  Event Category: None
  Event ID: 7000
  Date:  6/18/2007
  Time:  8:35:14 AM
  User:  N/A
  Computer: CSS-REMEDY-PRD2
  Description:
  The AR System Server CSS-REMEDY-DEV service failed to start due to the
following error:
  AR System Server CSS-REMEDY-DEV is not a valid Win32 application.

  For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.



        Welton Bryant MCSE,MCP
        Sr. Business Applications Analyst
        CareTech Solutions Inc.
        248-823-0341 Office
        313-408-5188 Cell
        800-428-4781 Pager
        [EMAIL PROTECTED]
        www.caretechsolutions.com

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