This is a new install.  We just yesterday installed 7.0.02 patch 4
hoping that it would resolve the issue, but it hasn't.

On Jun 19, 11:32 am, Howard Richter <[EMAIL PROTECTED]> wrote:
> Melissa,
>
> What is the patch level of the ServiceDesk you are running also is this a
> new install?
>
> Howard Richter
>
> On 6/19/07, Melissa Reed <[EMAIL PROTECTED]> wrote:
>
>
>
> > We are getting an error message that says "ARERR[8755] The specified
> > plug-in does not exist: REMEDY.ARF.CAI"
>
> > After looking through the api, filter and plugin logs, I have found
> > that the filter CAI:EVT:Outbound_Submit_StartFilterAPI_Async_Local
> > appears to be the one that is failing.
>
> > Has anyone seen this or point me in the right direction to fix it?
>
> > ___________________________________________________________________________­____
> > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgARSlist:"Where
> > the Answers Are"
>
> --
> Howard Richter
>
> Remedy ServiceDesk Manager
> CedarCrestone Managed Services Center
>
> [EMAIL PROTECTED]
>
> ___________________________________________________________________________­____
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.orgARSlist:"Where the 
> Answers Are"

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