We have always, in general, suggested clients use Submitter Mode Locked for
the flexibility it brings.  However, I've heard anecdotes that parts of ITSM
7 required submitter mode changeable.  However, I can't see anything in the
guides to confirm  or deny this.  The only item I see is in the Config Guide
discussing guest users for the Requester Console, which states that
submitter mode locked should be used if submitters need to cancel
requests.

Is anyone running ITSM 7 in submitter mode changeable?  Is there a specific
reason you are?

Thanks for the help-

Kelly Heikkila
Kinetic Data, Inc.

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