Review the Incident and Problem install logs for DEF
File errors. I've seen instances where the Incident
install scripts errors out on the Import of a bunch of
crutial forms.
Also, did you setup your users for access to the
Incident/Problem as Submitters and Users through the
'Application Administration Console'?
--- "Syed Basith (sbasith)" <[EMAIL PROTECTED]> wrote:
> Hi all,
>
>
> We are evaluating ITSM 7.0 installed
>
> ARS 7.0
> Assignment Engine
> Approval Engine
> Email
> CMDB 2.0
> Incident Management
> Problem Management
> SLM
>
> When i open the CMDB application it opens without
> any problem, But when
> i open Incident Management and Problem Management
> applications, i get
> blank screen does not open the applications? Any
> body has any idea what
> is happening?
>
> Thanks
>
> Syed Abdul Basith
>
>
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