Is your Helpdesk form HPD:Helpdesk or HPD:Help Desk with a space between Help and Desk?
John Atherly American Power Conversion [EMAIL PROTECTED] 401-789-5735 Ext. 2120 1-800-788-2208 Ext. 2120 "Doornbos, Mark" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 06/27/2007 11:42 AM Please respond to [email protected] To [email protected] cc Subject URL Email ** Hi list, When clicking on the following URL to direct a individual to an incident http://remedywebdev/arsys/servlet/ViewFormServlet?form=HPD%3AHelp+Desk&server=cowsvdas01&eid=INC000000000048 I receive the following error: "No matching requests (or no permission to requests) for qualification criteria" I had this working over the weekend but now I receive this error. Permissions seem to be fine as I'm logging in with the individual in whom the support ticket is assigned to. Any ideas? mjd __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
