Thus the new logic of "User is connected from a different IP"... But then if you consider "Web Services", where one ASP/PHP/xx web page can submit for "multiple end users" via the "One Web Service Login", how does this affect this license model?
Makes me go HHUUMM... possible conflicting license models based upon access method? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Friday, June 29, 2007 8:29 AM To: [email protected] Subject: Re: License Usage I would also agree that it has been a longstanding license violation. Since the early days of 4.x at least, the 'read' license was limited to submission of new records and querying, and modification of records required a change license. When RemedyWeb came out it was possible to make updates to the display only Web form that would trigger a filter that would make background database updates by the Web user, but doing such an update was specifically not permitted due to the clause above. Any other method, including a single user being used by multiple workstations, is also such a licensing violation. Louise van Hine KTSL Limited Quoting "L. J. Head" <[EMAIL PROTECTED]>: > ** My understanding is that it would be a violation based on the > 'no group user accounts' policy...I've never read the agreement > myself but understand it as such. > > ------------------------- > FROM: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] ON BEHALF OF Frank Caruso > SENT: Friday, June 29, 2007 8:58 AM > TO: [email protected] > SUBJECT: License Usage > > ** Looking for feedback on whether the following set up would > violate a license agreement with BMC: > Putting up web sites (not MidTier) where end users can submit and > update records but the web site authenticates with the ARS server > using one ID. > This ID has been granted a Fixed license and each site will have a > unique Remedy ID attached to it. Also, it is possible that many of > the users submitting and updating tickets through these web sites > will have a Remedy login with a Floating license, however, the web > sites will not use that ID to authenticate. > I believe that this would be a violation but cannot find anything > written from BMC that states it would. > Thank you > > __20060125_______________________This posting was submitted with HTML > in it___ __20060125_______________________This posting was submitted > with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

