Hi,
I would suggest that you try the Demo-version of RRR|License to see how
well your license are currently allocated. It requires at least a 1-week
user log.
Sometimes you need to build workflow leveraging the login status of each
user. In version 6.3 and lower this is not readily available. I have a
Service/Daemon calld RRR|UserStatus that will set a check-box reflecting
who is logged in or not. I have it for Windows and Solaris if anyone is
interested. Please let me know if you want a copy.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
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Find these products, and many free tools and utilities, at http://rrr.se.
> Hi All,
>
> The theory is use ARGetServerStatistics and run the application at an
> interval of 5 minutes. The result return by ARGetServerStatistics should
> be written in a table. The second step is to analyze data gather over,
> let say, a month. In my opinion discovering what users do not use a fix
> license even if they have a fixed license. In this manner fixed licenses
> can be realocated in time.
>
> Regards,
> Daniel
>
>
> ________________________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
> Sent: Wednesday, July 04, 2007 7:56 PM
> To: [email protected]
> Subject: Re: Current connected users
>
>
> **
> ...or the API.
>
> Stephen
>
> ________________________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David
> Sent: Wednesday, July 04, 2007 10:13 AM
> To: [email protected]
> Subject: Re: Current connected users
>
>
> **
> Well there's always the user log also.
>
> Dave
>
> ________________________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of George Treisbach
> Sent: Wednesday, July 04, 2007 8:47 AM
> To: [email protected]
> Subject: Re: Current connected users
>
>
> **
>
>
> "Can anybody suggest a way to get a list of connected uses to an
> Action
> Request System version 6.3?
>
> Best regards,
> Daniel"
>
>
> If you want a list you can print, create a form and create an entry with
> user and date/time information. Use an active link to push information
> whenever user opens a default form or opens 'any' form on the system.
> Another active link MAY be able to update the entry with log-out
> information when the client/mid-tier user is closed.
>
> You could also create a display form with table to list the active
> users.
>
> G Treisbach
> Harrisburg, Pa. USA
>
>
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