Re: View Field wierdness - disappreaing marquee

David Sanders Thu, 05 Jul 2007 04:38:15 -0700

Attachment changed to .txt extension - change it back to .zip

Hi List


 

Has anyone come across this situation and found a workaround?  I have a View
field on a console that I am setting with some simple HTML to display a
scrolling marquee.  This works fine (ish).

 

If I load the marquee on Window Loaded and then perform any action that does
a commit from a dialog, the view field gets set with the path to a temporary
file.  The strange thing is, if I reload the marquee into the View field by
clicking a reload button, the problem subsequently goes away.  It only
happens if the View field is set with a Window Open/Loaded trigger.

 

I've tried using PERFORM-ACTION-ACTIVE-LINK 1 <button id> on window loaded
to click the button automatically, but this doesn't cure the problem.  You
have to actually click the reload button in the user tool to solve the
issue.  This is a pain for users and I want to avoid them having to click
the button.

 

I'm attaching a small def to demonstrate this - click the Question button
after you've opened the TestMarquee form to see the error.  Click the reload
button to reload the marquee, then the Question button again to see that the
issue is now corrected.  I'm on WUT 7.0.0 p002.

 

Any ideas?

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==========================

ARS List Award Winner 2005

Best 3rd party Remedy Application

 

See the
<http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS
Concepts Guide

 

tel +44 1494 468980

mobile +44 7710 377761

email  <mailto:[EMAIL PROTECTED]>
[EMAIL PROTECTED]

 

web  <http://www.westoverconsulting.co.uk/>
http://www.westoverconsulting.co.uk

 

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Re: View Field wierdness - disappreaing marquee

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