ISS03129616 Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Tuesday, July 10, 2007 2:33 PM To: [email protected] Subject: Re: EIE Service crashing periodically with a Windows error... ** I wouldn't have noticed mine too but as a habit if I have control of the backend database I usually am in the habit of restricting number of user connections if that is possible and since it is on SQL, I had it down to 50. We hit the 50 limit twice today on our development box, and that's how we ended up noticing that EIE seems to hog all these 'extra' connections.. Also one of my co developer was noticing degradation on performance due to timeouts so we think we know why we were getting these timeouts. Right now I am in the process of writing what we have learnt to our first line of support.. Is there any chance I could have your Issue number so we could inform our first line of support that there is a related ticket open? Maybe that might help them help us.. We don't as yet have a ticket open directly with Remedy but if we can have our first line understand this is a potential bug we could have a remedy support ticket created quicker.. Joe _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
