I would think that typically, the changing of the group would be a downstream effect of an employee changing departments or supervisors, unless it's mostly a cosmetic change. In any case, while that process could be handled by CM, I have not seen organizations track changes to that level. Changing permissions and/or groups seems more of a better fit for a Task, perhaps one subordinate to a CR, to ensure the necessary approvals for the change. Perhaps it could be a CR that does not require approval, so that the administrative change could still be tracked?
Rick On 7/13/07, Kathy Morris <[EMAIL PROTECTED]> wrote:
** Hi All, We are trying to determine our scope for changes. I was curious what other businesses are implementing.... When a user wants to change their support group, are these being approved first by change management. Are some support group changes run thru the approval process or specific types?
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
