Has anyone gotten any experience yet with configuring the ITSM 7 paging and on-call groups to work using the TelAlert messaging server? I particular, were you able to use one TelAlert server installed on any one machine from either the development or production AR Servers, or does it only work if installed directly on the production AR Server (there is the issue of where to put the modem). We want to do whatever it takes to have the on-call group capability in the OTB ITSM 7 application available for our support groups.
Christopher Strauss, Ph.D. Remedy Database Administrator University of North Texas Computing Center http://remedy.unt.edu/helpdesk/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
