I'm tempted to agree that Remedy might be a bit more expensive a solution than 15 records a day might require, meaning that there may well be cheaper acceptable alternatives out there.
But as you're evaluating your options, consider this: Claims management must maintain a chain of evidence and time/user stamping that is bulletproof enough to be admissable in court. Remedy has those mechanisms built in, even in a custom-built application. Any other usable product would have to have those, too. I would bet that a decent Remedy developer could build an app. like this in a month or so, though you may find better alternatives in an off-the-shelf non-Remedy product that's built to do what you need. Rick On 7/18/07, Roelandse, Ton <[EMAIL PROTECTED]> wrote:
** Hi All, Have we utilized Remedy for claims management? (i.e., Company truck that damages personal property) as well as claims against individuals who damage company property (i.e., citizen knocks down a power pole in an accident). Possible need for a software system that allows case management, accident reporting, cost accumulation, and billing. Small number of claims, approx 15 a day. Currently standard MS office products are used to do this but is cumbersome You think Remedy can handle this? Maybe overkill for a small system with limited growth. Any other tools that you have come across worth considering? Ton Roelandse EDS - Office of CIO
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
