We see this type of error from time to time. What the error means is that the remote Oracle "DATABASE" (DATABASE would be the name of your dbLink you are using to connect to the remote Oracle) had an error and closed the connection that the Remedy database was using to connect to it. The DBA of the remote database should look in his/her logs to see what additional errors there are when this occurrs. Remedy, seeing an error from Oracle generates a 552 error and appends the data it received from Oracle to show it to the user. The problem we have here is that the remote database we are selecting data from runs out of connections at times and their DBA has to force close the invalid/old connections. Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brandy Hunter Sent: Monday, July 23, 2007 10:25 AM To: [email protected] Subject: Public Database Link View Forms ** Good Morning, We now have 2 Public Database Links that when attempting to query the view form we receive the following error message: ARERR [552] Failure during SQL operation to the database : ORA-02068: following severe error from DATABASE ORA-03113: end-of-file on communication channel We have noticed that the view forms work great for a few days after Remedy has been bounced, but the longer the system is up the more often we receive this error message until you can't query the form due to the error. Both Databases are on AIX 5.3 machines and on Oracle 10.2.0.3.0. I created the public database link as ARADMIN. Both Databases perform a nightly sync with our primary ERP database, which is not Remedy. Has anyone come across this before and know how to fix it? Brandy Hunter Remedy System Administrator Corporate Express US Inc. 10225 Westmoor Drive, Suite 105 Westminster, CO 80021 Tel: 303.664.3023 Productivity in your hands. The information contained in this email transmission and any attachments is intended only for the personal and confidential use of the designated named herein. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document and its attachment in error, and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify the sender and return and delete the original message immediately. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

