ARS 7.x allows Authentication Chaining which I believe is exactly what you
are looking for

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From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Aaron Keller
Sent: Monday, July 23, 2007 2:44 PM
To: [email protected]
Subject: multiple LDAP servers?


** 
The brain trust in our Windows Admins group named our NT domain to match our
company name, and now that our company name has changed, we have to migrate
thousands of users from one domain to another.
 
The problem is that our AREA LDAP integration is referencing the old domain,
so if a user is migrated to the new domain and changes their password, they
can no longer get into Remedy (at least, not using LDAP authentication)
 
Is there a way anyone knows to set up multiple AREA LDAP configurations?  So
that, for example, if the first fails, the second can be used? Or better
yet, have the LDAP configuration be specified per user instead of the same
for all users?
 
We have ARS v6.3 patch 20, authenticating against our windows 2K domain
controllers.
 

-Aaron

* Email:  <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]


 
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